This policy outlines the conditions and process for returning merchandise to KAHN Medical Inc. Here’s a summary of the key points:

AUTHORIZATION REQUIRED
All returns must be pre-approved with a Return Authorization Number.
Contact Customer Service at +1 (708) 717-3229 to obtain the number.

REQUIRED INFORMATION
Provide the reason for return, catalog number, lot number, and invoice number when making the request.

CONDITIONS FOR RETURN Conditions for Return:
Items must be unopened, in full boxes, and free from writing or damage on the packaging.
Products manufactured as custom items are not returnable for credit.
Opened, damaged, or written-on materials are not returnable for credit.

RESTOCKING FEE
A 20% restocking fee will be applied to all returns.

TIMEFRAME FOR RETURNS
Returns are accepted only within 10 days from the invoice date.

SHIPPING INSTRUCTIONS
Clearly display the Return Authorization Number on the outside of the shipping carton.
The customer is responsible for all shipping charges associated with returns.